Data Deletion policy
Data Deletion Policy
At Stock Flow, we respect your right to control your personal information. This Data Deletion Policy explains how you can request deletion of your data, what information we delete, and the steps we take to ensure your information is securely and permanently removed from our systems.
1. Purpose
The purpose of this policy is to outline how Stock Flow manages, processes, and deletes personal data in accordance with applicable privacy laws and regulations. Our goal is to protect your privacy and ensure that data is only retained for as long as necessary to provide our services or meet legal obligations.
2. Scope
This policy applies to all users, customers, and partners who have provided personal information through:
- Our website or online store
- Account registration or subscription services
- Customer support interactions
- Marketing communications or surveys
3. Data Eligible for Deletion
Upon a verified request, the following categories of data may be deleted from our active systems:
- Account information (name, email, contact details)
- Billing and shipping addresses
- Order history and preferences
- Subscription details
- Communication history and support tickets
- Marketing and notification preferences
Some information may be retained temporarily as required by law or for legitimate business reasons
4. How to Request Data Deletion
You can request deletion of your personal data at any time by contacting us at:
[support@stockflow.com]
To protect your privacy, we may require verification of your identity before processing your request. Once verified, we will:
- Confirm receipt of your request.
- Review and process your request within 30 days (or as required by law).
- Notify you once your data has been deleted or anonymized.
5. Exceptions and Data Retention
We may retain certain data for a limited time where legally or operationally necessary, such as:
- Transaction records for accounting, tax, or audit purposes
- Security and fraud prevention logs
- Legal compliance or dispute resolution documentation
Such information is stored securely and permanently deleted once retention requirements expire.
6. Data Deletion Methods
We use secure deletion methods to ensure your data cannot be recovered or misused, including:
- Permanent deletion from databases and backups
- Anonymization of non-essential records
- Removal from third-party platforms or service providers where applicable
All deletions are carried out in accordance with industry best practices and data protection standards.
7. Impact of Deletion
Please note:
- Once your data is deleted, you may lose access to your account, order history, or personalized settings.
- Any subscriptions or automated deliveries associated with your account will be cancelled.
- Some residual data may remain temporarily in system backups until those are overwritten in the normal course of business.
8. Policy Updates
We may update this Data Deletion Policy from time to time to reflect changes in our data management practices or compliance requirements. Updates will be posted on this page with the new Effective Date.
At Stock Flow, your privacy and trust are our priority.
We are committed to giving you full control over your data — securely, transparently, and responsibly.
