At AI Trade, we are committed to providing a seamless experience for our users. However, we understand that there may be instances where you need to cancel your investments or subscriptions. This policy outlines the terms and conditions for cancellations.
1. Subscription Cancellations
a. Cancellation Request
You may cancel your subscription at any time by contacting our support team at aitrader009@gmail.com.
b. Refunds
If you cancel your subscription within the first 7 days of activation, you may be eligible for a refund. Refunds will be processed in accordance with our Refund Policy (see Section 4).
After the 7-day refund period, no refunds will be issued for canceled subscriptions.
For further assistance, please reach out to our support team.